Integrated Community Tourism Planning
The planning process: Key principles
 

Building shared priorities 

 

To succeed, an integrated community tourism plan requires a committed local leadership (one or more 'product champions') - capable of working with all known stakeholders & industry sectors - to generate a shared set of strategic destination development and marketing priorities. 

 

The practical value of the plan's actions and outcomes to all partners - e.g. by meeting their own individual goals or joint strategic needs in some meaningful and timely way - must also be established.

 

Effective use of resources: It must become evident to supporting stakeholders that these priority actions are not only achievable, but will definitely make the most sensible, sustainable and productive use of their jointly available resources. This will help ensure that a greater commitment to achieving the desired results occurs.

 

Advance education: Depending on local awareness levels, sometimes prior to initiating the planning process, 

special campaigns to boost understanding of the true social and economic value of tourism (and even the integration process itself) is found to be necessary. Success here could become critical to gaining the support and receptive participation of key stakeholders and prospective partners. Tourism's contribution is still undervalued in many places.

 

Weighing both the good and the bad: With all tourism planning & development, the potential positive gains and the potential negative impacts should be jointly and honestly identified (as clearly as possible) and then evaluated and directly addressed in some accepted or consensual way. A key strategic goal and management priority should be to maximize the tourism & civic development benefits & advantages and minimize the disadvantages.

 

Knowing what matters ... and must not be lost:  Planning processes can sometimes inadvertently focus on 'what can be' at the expense of first clearly identifying 'what is'. TCDS believes that for success, integrated community/civic tourism plans must identify and enshrine which local and community qualities, values & characteristics are regarded as vital - preferably never to be lost. (Particularly as a consequence of lack of policy, planning and protection.)  

 

Minimizing duplication: When relevant, the process should also clarify for its stakeholders where agencies or local 

activities may be unnecessarily duplicating or overlapping efforts. Resolving such issues can often free up scarce resources for other important needs; divide responsibilities more sensibly; refocus strategic priorities and responsibilities; and achieve more outstanding results for all parties involved.

 

Independent facilitation: Experience also indicates that where 'territorial' issues have been dominant and adversely inhibiting attempts at such cooperative activity, the use of an appropriate, experienced and well briefed independent facilitator (who also provides that valuable fresh face factor) can often make the difference.

 

Restoring faith: Industry sectors, stakeholders and localities who may feel neglected, let down or 'out of the picture' can also be freshly involved, if the process becomes trusted and is clearly seen to lead to meaningful results.

 
Building inclusiveness and trust
 
In process terms, this all requires that the planning be very thorough and 'inclusive' in its research, analysis and construction phases. The same holds true for its subsequent evaluation phase.
 
And being inclusive means welcoming diverse input (including differing opinions), making good sense of it all, and then ... for success in the plan's implementation ... building, via the whole procedure, that mandatory sense of trust and ownership over its final recommendations. (From all key stakeholders.)
 
Doorway to the unexpected (or 'wildcard factor'):  Being more inclusive can potentially also result in the creation of surprising new (previously overlooked) partnerships & benefits and the introduction of valuable new people, organizations and prospects into the development framework.   
 
Allocating sufficient time
 
Truly cogent and forceful strategy plans of this type are rarely created and finalized following a simple half day workshop process.** 
 
Instead, more comprehensive destination development success usually requires a more appropriate allocation of time and resources ... for both the instigation and implementation phases to the plan. (Particularly plans aiming for more substantial exploration and analysis of development options & opportunities.)
 
This approach creates far greater capacity to:
 
      Build a genuinely solid strategic & pro-active planning foundation for both short and longer term action.
 
      Achieve a wider & more productive integration of regional resources, industry/business sectors and partnerships.
 
      Build stronger respect for the value and local/civic contribution of tourism.
      
 
[**As can so easily be the case, when day to day pressures & priorities lie elsewhere ... and tackling the destination's pressing development needs is either placed in the 'too hard basket' or not viewed as a matter of fundamental & pressing significance - within the context of one of the world's most competitive business environments and responding intelligently to a looming 'oversupply' of worldwide and national tourism destinations.] 
 

 

 

 

 

          

 

 

 

 
Related Services:
Tourism Strategies.
Strategic Analysis.
Policy Development.
 
SERVICE:
Destination, Industry and Community Development
 
Building shared priorities.
Inclusiveness and trust.
Allocating sufficient time.
 
Presentations
'Visitor centers: Making communications user friendly.'
'Nature in tourism.'
'Introduction to drive tourism.'
'New and emerging destination planning & development.'
'Wine tourism development.'

TCDS assists destinations to plan for greater success by facilitating the broader integration of community and tourism development. When doing so, we have built a reputation for providing clients with excellent strategic analysis, advice and thought, plus a fresh and imaginative perspective.

Community & Tourism Industry Development.
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